All Systems Operational

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Operational status for wiTECH 2.0 and wiADVISOR applications.

wiTECH Cloud Server Operational
90 days ago
100.0 % uptime
Today
wiTECH Login Services Operational
90 days ago
100.0 % uptime
Today
New Vehicle Preparation (NVP) Operational
90 days ago
100.0 % uptime
Today
wiTECH Webservices ? Operational
90 days ago
100.0 % uptime
Today
Mopar Technical Service Portal (MTSP) ? Operational
90 days ago
100.0 % uptime
Today
VCI OS / Application Update Operational
90 days ago
99.75 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023
Resolved - This incident has been resolved. We have identified the issue and are verifying the fix to ensure the issue does not occur again.
Jan 26, 13:56 UTC
Update - We are continuing to investigate this issue.
Jan 11, 21:01 UTC
Investigating - Some users are experiencing update issues with their VCI devices after the wiTECH update last night. The intermittent issue is that the wiTECH will never show the VCI device update as successfully complete. This is occurring because intermittently, the saved wireless profiles are being wiped from the VCI device during the update. We're currently investigating why this is occurring.

To resolve this issue, if your device has been updating for more than 30 minutes, please connect the VCI device to a PC via USB and open the VCI Setup Utility. DO NOT RUN THROUGH THE STEPS IN THE VCI SETUP UTILITY, ONLY OPEN THE APPLICATION. Log into wiTECH and re-add the wireless profile to the VCI device. For detailed instructions, please see: https://kb.fcawitech.com/article/213/3rd-configure-wi-fi-on-a-vci-973.html

Jan 11, 17:40 UTC
Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.