Service Request Timed Out

Incident Report for fcawitech

Resolved

This incident has been resolved.
Posted Dec 17, 2024 - 23:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 17, 2024 - 22:32 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 17, 2024 - 21:49 UTC

Update

We are continuing to investigate this issue.
Posted Dec 17, 2024 - 21:25 UTC

Investigating

Good Afternoon wiTECH Users,

Currently, you may be experiencing problems loading Flashes, RSUs, Recalls, NVPs, with the error message: Service Request Timed Out.
Our technical staff is aware of this concern, and they are working towards a resolution.
Posted Dec 17, 2024 - 21:22 UTC
This incident affected: wiTECH Login Services, New Vehicle Preparation (NVP), Stellantis ICT Webservices, and ECU Flash.
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